Technology

Sr. Product Analyst, Supply Chain Systems (Manhattan)

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Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!

Please note Loblaw's Return to Office Policy, is 4 days in the office

Sr. Product Analyst, Supply Chain Systems, Brampton, ON

In this role, you will work with your Product teams and other Loblaw Technology teams, to support, maintain, and improve overall performance, stability, and availability of Supply Chain Systems

The Supply Chain Stability & Operational Excellence team is a wide focused group charged with maintaining overall application stability. They are also in charge of problem/incident management, system performance management, break fixes, comprehensive monitoring and alerting, and coordination with various partners for all upcoming projects and deployments.

We are tasked with discovering opportunities for automation, pinpointing technical/functional improvement areas for efficient support, and leading such initiatives. Additionally, this team will work closely with Development and Support teams, Vendors, Infrastructure, and business teams

What You’ll Do:

  • Drive Major Incident to resolution, ensure all involved teams are focused in resolving issues in a timely manner; work with team(s) to identify problem, risks and recommend creative solution for mitigation

  • Collaborate with the business and support teams to drive root-cause resolution on production issues, lead root-cause analysis and provide technical support to define short term and long term solutions

  • Act as a leader for continuous improvement – be a central point of contact for end to end process/capability, evaluate system’s performance and find opportunities to enhance systems stability and scalability

  • Implement standard processes, tools, and governance to enhance operational efficiency and productivity.

What you Bring:

  • Hands on experience with software engineering, computer science, computer engineering or related technical field; working experience in supply chain is an asset

  • Strong leadership, interpersonal and communication skills including ability to work in a cross-functional environment and communicate with all levels of the organization

  • Creative problem solver and strategic thinker with a strong work ethic. Highly organized, able to prioritize multiple projects effectively and work independently in a fast-paced environment

  • Proven experience with the principles of ITIL Incident Management, Problem Management, Change Management and SDLC process in agile framework

  • Strong proficiency in SQL and Unix shell skills

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.