Sr. Manager, Business Change
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Senior Manager, Business Change (Organizational Change Management)
Our Team & The Role
At Loblaw, our success is driven by our ability to continually evolve for our customers and colleagues. As a Senior Manager of Business Change, you are a key partner who helps turn that ambition into reality. Your mission is to move beyond theory and help business teams embed new ways of working that deliver real, sustainable results. Part of our Human Resources team, our change approach is fundamentally people centric.
As a hands-on partner leading through influence and expertise rather than direct reports, you will bridge the gap between strategy and execution by designing the plans, building the tools, and drafting the communications that equip teams and leaders for change.
Please note that this person will be expcted to work out of our Brampton office 4 days a week.
In this role, you will bring your difference to make your difference by:
Enabling Strong Business Partnerships: Collaborate with business leaders, HR, Learning, and project teams to build integrated & practical change strategies that align with the business goals
Designing & Executing Change Plans: Develop and manage end-to-end change management plans, including business impact and stakeholder analysis, leader-enablement activities and integrating learning and communication strategies
Influencing and Aligning Strategy: Guide and influence business leaders, HR, and project teams to develop integrated change strategies that are practical and enable business outcomes. Ensure there’s a balanced approach between the project technical and people-centric aspects
Identifying Business (People) Readiness, Risk, and Resistance areas: Raise risks in a thoughtful and adaptive manner by developing appropriate plans to address & mitigate them
Coaching & Equipping Leaders & Teams: Actively coach leaders and people managers, providing them with the tools and confidence to lead their teams effectively through change
Measuring What Matters: Define and track key adoption metrics, assess people readiness, and proactively identify & mitigate people-related risks to ensure a smooth transition
Building Change & Agility Capability: Champion practical change management skills and tools across the business, fostering organizational agility and a "test & learn" mindset
What You'll Bring to the Role: Your Experience & Skills
Experience: A minimum of 5 years of dedicated work experience in Organizational Change Management or a related field (e.g., HR Business Partner, Transformation Project Management). Post-secondary degree / education in a related discipline is preferred (equivalent combination of education and experience will be considered)
Influence & Leadership: Proven success leading large-scale business change initiatives with exceptional relationship-building skills and can influence & gain credibility at all levels
Strategic & Tactical Mindset: You are a strategic thinker who can see the big picture but can also roll up your sleeves to execute tactically and make data-driven decisions
Business Acumen: You possess strong business sense, an enterprise-wide mindset, and the ability to get up to speed quickly in a complex environment
Communication: Excellent facilitation, presentation, and communication skills are essential. You can articulate complex ideas with clarity and conviction
Growth Mindset: You naturally approach work with curiosity, resilience, and a desire to test, learn, and adapt, and you inspire others to do the same
Thrive in Fast-Paced Environment: You can decisively multitask and prioritize work effectively to support a portfolio of change management initiatives within the business
Technical Proficiency: High proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams, Outlook, etc.).
Assets That Will Make You Stand Out:
Experience with change management or agile ways of working in the retail, Consumer Packaged Goods, or other fast-paced, large-scale industries
Professional bilingualism -written and conversational (French and English)
Logistics:
This role is based at our Brampton, Ontario, Store Support office. To foster team collaboration, our current work practice includes four days in office & one remote day per week
Occasional travel to other offices, mostly within the GTA, may be required based on project needs
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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