Sr. Analyst, Store Communications, NoFrills
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Role Mandate:
Reporting to the Senior Manager, Communications & Forecasting No Frills, the Senior Analyst, Communications is responsible for delivering clear, accurate, and timely communications to No Frills stores nationally.
This role plays a critical part in supporting store operations by managing and monitoring store inquiries to ensure prompt response and resolution. The incumbent is also accountable for proactively identifying and escalating issues or concerns
arising from the No Frills Promotional Inquiry Box to relevant stakeholders to enable early intervention and resolution.
Accountabilities:
- Manage and respond to store inquiries, ensuring appropriate triage and timely escalation to relevant teams for resolution.
- Collaborate closely with cross-functional partners, including Promotions, Allocations, Category Management, and Supply Chain, to support aligned and effective communications.
- Managing weekly store communications, including PULSE, BOOK IT, AD UPDATES, and other ad hoc requests from teams.
- Lead the weekly BCS/Promo meeting and distributing meeting minutes to the OPS team.
- Communicating flyer ad update information to stores.
- Supporting opportunity buy offers and coordinating related efforts.
- Uploading ad hoc marketing materials and seasonal guides to FLIP as necessary.
- Communicating the daily supply chain shorts report to relevant stores.
- Provide support for additional ad hoc communication requests as required by the business.
- Strong working knowledge of Microsoft Office i.e. Word, Excel, with an emphasis on PowerPoint, as well as familiarity with Adobe Acrobat
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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