Senior Site Reliability Engineer, PC Financial & Services
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Loblaw Technology powers large-scale retail and digital platforms that serve millions of Canadians every day.
The SRE Platforms team builds and operates the enterprise observability and reliability stack across Azure and GCP, enabling product teams to build systems that are reliable by design.
This role will support PC Financial & Services.
As a Senior Site Reliability Engineer, you will own and evolve critical components of our shared SRE platform. You will combine software engineering with deep operational expertise to design scalable, automated, and resilient cloud-native solutions. This role is ideal for someone who enjoys hands-on engineering, cross-team influence, and building systems that help other teams move faster and safer.
What You’ll Do
Design, build, and improve our enterprise observability stack (metrics, logs, traces, dashboards, alerting)
Own and operate platform components across Azure and GCP using Infrastructure as Code and GitOps practices
Improve reliability of Kubernetes workloads and platform services through automation, standards, and performance optimization
Define and enforce CI/CD patterns for SRE tooling, Helm charts, Terraform modules, and pipelines
Ownership of production systems, participate in incident response, root cause analysis and reliability improvements
What You Bring
Embrace software engineering mindset with hands-on experience in Go, Python, Java, or similar
Deep experience with Kubernetes (AKS, GKE, or OpenShift), Linux, Helm, and cloud-native architectures
Experience operating modern observability stacks (Prometheus, Alertmanager, Grafana, Elasticsearch, APM tools such as Sentry)
Hands-on experience with Terraform, CI/CD systems (Jenkins or GitLab CI), and GitOps tools (ArgoCD or equivalent)
Excellent problem-solving skills in distributed systems and a passion for automation and reducing operational toil
Nice to Have
Experience defining SLIs, SLOs, SLAs, and managing error budgets
Exposure to regulated or enterprise-scale environments
Experience with secrets management and policy enforcement
Knowledge of application instrumentation patterns (Micrometer, Spring Boot Actuator, Prometheus metrics)
How Success Is Measured
Success in this role is not defined only by uptime. It is measured by how effectively you:
Automate repetitive operational work
Standardize reliability practices across teams
Enable application teams to self-serve observability patterns
Improve platform resilience and scalability
If you’re excited about building reliable systems at enterprise scale and enabling teams across multiple business lines, we encourage you to apply.
We are committed to building diverse and inclusive teams. If your experience does not match every requirement listed but you believe you would be a strong contributor, we encourage you to apply. Accommodation is available upon request throughout the recruitment process.
Apply today and start shaping the future of Canadian retail technology.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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