Senior Product Owner, Pharmacy
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Does working with some of Canada’s most talented minds in innovation, supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.
Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!
Senior Product Owner HealthWATCH, Brampton or North York, ON
A key area of focus includes new features and functionality within the HealthWATCH Pharmacy Management System to support user-requested enhancements, new regulatory requirements and achievement of business benefits. These enhancements will be driven by stakeholders across Loblaw (LCL) and Shoppers Drug Mart (SDM), including end-users within stores. This person will be empowered to work with various stakeholders (Business, Technology) to shape opportunities into small, deliverable units of value in line with product priorities; actively manages his / her product backlog and ensures validation of user/customer feedback, making sure the team successfully delivers business value.
What You’ll Do:
Own the user experience and day-to-day product decisions for assigned HealthWATCH capabilities.
Act as the primary point of contact between the delivery team and business stakeholders for defined feature areas.
Work with stakeholders across Loblaw and Shoppers Drug Mart to capture requirements and translate them into epics, user stories, and acceptance criteria.
Manage and continuously refine the product backlog, ensuring stories are well-defined, prioritized, and ready for development.
Participate in value estimation and prioritization discussions to support sprint and release planning
Make timely decisions on scope, trade-offs, and requirements within the boundaries of agreed priorities.
Collaborate closely with Tech Leads, Developers, and Quality Assurance partners throughout sprint planning and delivery.
Validate delivered functionality through user feedback and ensure outcomes align with expected business value.
Support sprint ceremonies (planning, refinement, reviews) and contribute to continuous improvement practices.
What You'll Bring:
4–6 years of experience in product ownership or product management within a software development environment
Working knowledge of pharmacy operations and an understanding of regulatory and workflow considerations impacting pharmacy systems
Strong understanding of Agile and Waterfall methodologies and the software development lifecycle
Experience writing user stories, defining acceptance criteria, and managing a product backlog
Ability to manage multiple priorities while maintaining focus on near-term delivery commitments
Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams
Solid analytical and problem-solving skills to assess trade-offs and make practical decisions
Proficiency with Confluence, Jira, Miro and MS Office tools (Word, Excel, PowerPoint, Visio) is an asset
Comfortable working independently on complex initiatives with guidance from Product Management leadership
Experience supporting software releases from requirements through deployment and post-launch validation
What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.
Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.
Loblaw colleagues also enjoy:
Work Perks Program
On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
Tuition Reimbursement & Online Learning
Pension & Benefits
Paid Vacation
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest, but please note, those candidates who meet the minimum requirements for the position will be contacted.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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