Senior Manager, Technology Risk & Resilency
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Loblaw Technology powers large-scale retail and digital platforms that serve millions of Canadians every day
Senior Manager, Technology Risk & Resiliency
Department: Technology Operations
Location: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9, Canada
Reports To: Sr. Director, PCF Technology Operations
We are seeking a highly experienced and strategic Senior Manager, Technology Compliance, Risk & Resiliency to lead regulatory alignment, technology risk oversight, cybersecurity resilience, and operational continuity across our Technology Operations function.
This role plays a critical leadership position in ensuring that our technology platforms, infrastructure, cloud environments, and third-party services operate securely, compliantly, and resiliently within a regulated financial services environment.
The successful candidate will act as the bridge between Technology, Risk, Compliance, Cybersecurity, and Executive Leadership.
What You’ll Do:
Regulatory Compliance & Governance
Lead compliance alignment with financial regulatory requirements for Technology teams
Support regulatory examinations, audits, and remediation tracking.
Maintain oversight of technology-related regulatory findings.
Prepare executive and board-level risk reporting.
Technology Risk Management
Own and manage the Technology Risk Register.
Ensures completeness of the risk assessments across infrastructure, cloud, databases, and digital platforms.
Identify and mitigate single points of failure.
Oversee risk acceptances and ensure proper governance approvals.
Operational Resiliency & Continuity
Key partner in Business Impact Analysis (BIA) and Business Continuity Planning (BCP) of bank critical processes.
Oversee Disaster Recovery (DR) strategy and testing.
Define and monitor disruption tolerances for critical services.
Coordinates scenario testing (cyber, cloud outage, third-party failure).
Strengthen backup, restore, and recovery capabilities.
Security & Third-Party Oversight
Partner with Cyber Security on risk mitigation and control design.
Ensure strong cloud and infrastructure resilience.
Oversee risk management of critical vendors and cloud providers.
Ensure contingency and exit planning for material third parties.
What you Bring:
8+ years in technology risk, compliance, cybersecurity, or resiliency.
Experience supporting regulatory exams and audit processes.
Experience leading resiliency and disaster recovery programs
Ability to translate technical risk into executive-level insights
Strong stakeholder and cross-functional leadership skills
Nice to Have
Relevant certifications preferred (CRISC, CISSP, CISM, CISA, CBCP).
Strong regulatory and risk management expertise
Strong understanding of cloud infrastructure, DR architecture, and cybersecurity frameworks
What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.
Here, you will work in a fast-paced technology environment supporting stores, colleagues, and customers across Canada.
If you’re excited about building reliable systems at enterprise scale and enabling teams across multiple business lines, we encourage you to apply.
We are committed to building diverse and inclusive teams. If your experience does not match every requirement listed but you believe you would be a strong contributor, we encourage you to apply. Accommodation is available upon request throughout the recruitment process.
Apply today and start shaping the future of Canadian retail technology.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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