Senior Manager, Strategy & Customer Insights
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Loblaw’s Hard Discount Division operates two market leading banners: No Frills and Maxi. Together these banner’s purpose is to Feed Everyone. We take great pride in providing Canadians with fresh, affordable, high-quality groceries. Our fast-growing network of stores are fueled by our dedicated team of colleagues and franchise owners who provide a simple customer experience, instore and online. We aim to empower Canadians to Live Life Well by making groceries accessible and affordable for everyone.
The Hard Discount Strategy & Customer Insights team partners with divisional and enterprise teams to create data-driven insights and develop strategies that advance our divisional priorities. We are hiring a Senior Manager, Strategy & Customer Insights to accelerate our insight generation capabilities and elevate the impact of our strategic planning across a broad range of divisional initiatives.
What You'll Do:
- Champion growth for the Hard Discount division by leading initiatives to improve revenue, profitability, and market share performance
- Partner collaboratively with a range of teams to develop and execute strategies that achieve our divisional priorities
- Leverage data to drive actionable insights, providing problem-solving and thought leadership to support execution
- Present your initiatives and recommendations to senior leadership in collaboration with other teams
- Develop analytical and strategic frameworks to enhance merchandising, promotional, and operational initiatives
- Contribute to the development of our annual plans including creating presentations, Board materials, and memos
What You Bring:
- Post-secondary education – Business, Finance, Math/Statistics, Analytics plus minimum 4-5 years of relevant experience in strategy, analytics preferred
- Strong analytical and problem-solving mindset with the ability to interpret and synthesize data across multiple sources
- High degree of influence: demonstrated ability to generate action from recommendations
- Self-starter: demonstrated initiative and willingness to take ownership and learn
- Team player: demonstrated ability to work collaboratively with teams
- Project management: execute on initiatives end-to-end with minimal oversight
- Excellent verbal and written communication skills with the ability of building compelling presentations
- Detail-oriented and strong time management skills
- Technical Skills:
- Advanced MS Office skills in Excel and PowerPoint required
- Experience with SQL and GCP BigQuery is an asset
- Experience with Python, SAS, R and VBA is an asset
- Experience working with Nielsen is an asset
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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