Senior Manager, Learning & Development - 16 Month Contract
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Are you passionate about developing leaders and driving organizational growth? As a Senior Manager, Learning and Development, you will have the opportunity to shape and implement a dynamic development strategy that adapts to the changing needs of our workforce and supports our transformational initiatives. Collaborate with our corporate office HR and business leaders to align job skills and leadership solutions with key business strategies and lead a team of learning professionals to deliver innovative, learner-centric solutions. Join us in creating a workplace of inclusiveness and belonging, where you can impact our leaders' development and our organization's success.
What you'll do:
Lead and Develop: Coach, mentor, and develop a team of learning partners, fostering a collaborative and high-performing environment.
Needs Assessment & Strategic Alignment: Partner with business leaders to identify performance gaps, analyze learning needs, and develop targeted solutions aligned with strategic objectives.
Design & Development: Oversee the design, development, and implementation of engaging learning programs using various methods (instructor-led training, e-learning, blended learning, microlearning, simulations, on-the-job training).
Leadership Curriculum Development: Lead the design, development, and implementation of a comprehensive leadership development curriculum that encompasses all levels of leadership within the organization. This includes developing learning objectives and creating engaging and compelling learning experiences.
AI Coaching Pilot Management: Lead the pilot implementation of our selected AI-powered coaching solution. This includes defining pilot objectives, developing evaluation metrics, recruiting pilot participants, managing the pilot program, and analyzing results to determine the effectiveness of AI coaching and its integration into the broader leadership development strategy.
Content Strategy: Lead the development and curation of high-quality, relevant learning resources that are engaging and aligned with adult learning principles. Ensure materials address the unique challenges of our frontline retail teams.
Technology Integration: Explore and implement innovative learning technologies and platforms to enhance the learning experience and maximize program impact. Stay informed about learning and AI innovations.
Measurement & Evaluation: Establish a robust evaluation framework to measure program effectiveness, track KPIs, and demonstrate ROI. Utilize data to improve program design and delivery continuously.
Stakeholder Management: Build strong relationships with key stakeholders, including leadership, HR, subject matter experts, and external vendors.
Budget Management: Manage the learning and development budget effectively, maximizing return on investment.
Future Strategy and Evolution: Stay informed about industry trends and proactively identify opportunities to innovate and enhance the organization's learning strategy.
Who You Are:
- Learning Professional: Education or equivalent experience in Adult Learning, Human Resources, Organizational Development, or a related field.
- Experienced Leader: 5+ years of progressive leadership experience in learning and development, with a proven track record of success in a fast-paced retail or related industry. Proven ability to lead, motivate, and develop a team of learning professionals.
- Leadership Development Expertise: Proven experience in designing and implementing leadership development programs at various levels of an organization.
- Strategic Thinker & Consultant: Strong analytical and problem-solving skills, able to translate business needs into impactful learning solutions. The ability to act as a trusted advisor to the business, proactively identifying learning needs and proposing innovative solutions, with a keen understanding of when to leverage various learning modalities for maximum impact.
- Creative & Innovative: Passionate about exploring new learning technologies and methodologies.
- Relationship Builder: Proven ability to build strong relationships with stakeholders at all levels.
- Excellent Communicator: Exceptional written and verbal communication skills, with the ability to effectively communicate with all levels of the organization.
- Project Management Expert: Strong project management skills, with the ability to manage multiple projects simultaneously.
- Financial Acumen: Experience managing budgets and resources effectively.
- Data Analysis: Strong analytical skills with the ability to interpret data and translate it into actionable recommendations.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.