Digital & Ecommerce

Senior Analyst, Digital Merchandising

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At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

 

Role Overview: 
In this role the Senior Analyst, Digital Merchandising will be accountable for improving conversion and engagement on the site to support the overall growth of the Shoppers Drug Mart eCommerce business. They will be responsible for all tasks related to site merchandising and product performance including site planning, analysis, and reporting while contributing to strategic planning and initiatives. This position will report to the Manager, Digital Merchandising. 

 

What you’ll do: 

  • Leading site planning process to support key business and marketing priorities 

  • Collaborate with design and other creative functions to oversee execution of site and promotional plan 

  • Support seasonal marketing and key initiatives through merchandising/re-merchandising and strategic site placement of products 

  • Ensure all products are strategically merchandised on the site in a visually pleasing way to optimize product performance, conversion & engagement 

  • Assist with on-site merchandising activities such as maintaining navigation, creating new pages, etc. 

  • Support the team in creating and executing the online promotional calendar  

  • Work closely with partners across the business including Category teams, Marketing, Product and Tech to optimize customer experience, increase conversion 

  • Leverage data, customer behavior and feedback to identify opportunities for business growth 

  • Share ideas for A/B testing and optimization (driven by data), always focusing on providing a better customer experience 

  • Ad hoc Reporting as needed to support the business needs 

 

 

Does this sound like you?:           

  • We are looking for a candidate who is passionate about retail and connecting customers with their favorite brands and products. 

  • Bachelor’s Degree in Business, Marketing, Commerce 

  • Experience in Ecommerce, Digital Merchandising 

  • Exceptional analytical skills and proven capability to independently work with relevant tools (Excel, other internal tools) 

  • Well organized and able to complete multiple tasks accurately under tight time constraints 

  • Comfort working with ambiguity and pushing through barriers to find a solution 

  • Excellent verbal and written communication skills 

  • Ability to motivate and collaborate with a cross-functional team towards a common goal 

  • Preferred 2-4 years experience in eCommerce, site merchandising, or related field. 

  • Experience with JIRA, CODA, Miro, FIgma, & Excel, is an asset.   

 

 

How You’ll Succeed: 

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. 

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.