Salesforce Technical Product Owner
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.
Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!
Salesforce Technical Product Owner (1 Year contract), Brampton, ON
Working with the Director of CRM Platforms, this role assists with one of Canada’s largest Salesforce Enterprise ecosystems, with a dual focus on Sales Cloud within a Transportation environment and Sales Cloud / Health Cloud within a Pharmaceutical and Life Sciences environment.
This is a Maternity Leave placement, accountable for maintaining platform stability, reinforcing active initiatives, and ensuring continuity of service.
The CRM Platform team is excited to welcome a team member who can integrate into the team, apply strong Salesforce technical product ownership and administration skills, and contribute effectively, while also building experience across Sales Cloud, Health Cloud, AI, Life Sciences, and Pharma domains.
What You’ll Do:
Act as a Salesforce Technical Product Owner for Sales Cloud and Health Cloud, helping connect business needs with Salesforce platform delivery by translating requirements into clear, prioritized technical outcomes.
Partner with an external Salesforce implementation partner to coordinate configuration activities, review deliverables, validate quality, and ensure alignment with Loblaw security, privacy, and platform standards
Configure and administer Salesforce using declarative tools (flows, validation rules, permission sets, page layouts, reports, dashboards) to help enable Transportation and Pharma use cases, appropriate user access, and secure data handling
Apply and reinforce Salesforce governance related to data privacy, consent management, security controls, auditability, and regulatory compliance, particularly when working with PHI and PII
Maintain platform stability through release readiness, documentation, knowledge sharing, and operational handover during and after delivery activities
Participate in a rotating after-hours coverage model to help ensure platform availability during critical implementation phases
What You Bring:
Hands-on experience administering Salesforce platforms involving Sales Cloud, with exposure to Transportation or supply chain environments, or hands-on experience administering Health Cloud or Life Sciences Cloud in regulated healthcare or pharmaceutical settings
Experience helping deliver Salesforce initiatives in partnership with external system integrators or implementation partners, including reviewing work, managing dependencies, and reinforcing quality outcomes
Ability to help refine user stories, technical designs, testing coverage, and continuous improvement changes in a complex technical environment while maintaining operational stability
Clear and effective communication skills that enable teamwork with technical teams, business stakeholders, and external partners
What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.
Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.
Loblaw colleagues also enjoy:
Basketball & Volleyball courts, Dry Cleaning services (1PCC Office)
Benefits
Paid Vacation
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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