Digital & Ecommerce

Product Manager - Platform Migration (9-month Contract)

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At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

This role is pivotal in ensuring a seamless transition, minimizing disruption to our marketing efforts, and unlocking the full potential of the new platform to deliver even more engaging and effective customer communications.

What you’ll do:

  • Project Leadership: Own the end-to-end migration project, from planning and requirements gathering to execution, testing, and launch.

  • Stakeholder Management: Collaborate closely with key stakeholders across Marketing, Digital Messaging, Product, and Engineering to ensure alignment and successful project delivery.

  • Requirements Definition: Conduct thorough analysis of existing marketing messaging use cases, documenting detailed requirements for the new platform.

  • Solution Design: Work with the technical team to design and configure the new platform to meet the defined requirements, ensuring seamless integration with existing systems.

  • Testing & Validation: Develop and execute comprehensive test plans to validate the migrated use cases, ensuring functionality and data integrity.

  • Risk Management: Proactively identify and mitigate potential risks throughout the migration process.

  • Communication & Reporting: Provide regular project updates and communicate effectively with stakeholders at all levels.

  • Documentation: Create and maintain comprehensive, structured, and organized project documentation, including product requirements documents (PRDs), testing plans, and user guides.

Does this sound like you?:

  • Experience as a Product Manager, with a proven track record of successfully delivering complex technology projects.

  • Understanding of digital marketing messaging platforms and technologies, including email, SMS/RCS, push notifications, and in-app messaging.

  • Experience migrating systems or data between platforms is highly desirable.

  • Excellent analytical and problem-solving skills

  • Highly detail-oriented

  • Exceptional communication and stakeholder management skills, with the ability to bridge the gap between technical and business teams.

  • Ability to work independently and manage multiple priorities in a fast-paced environment.

  • Retail industry and/or e-commerce experience is a plus.

What we offer:

  • The opportunity to make a significant impact on a high-visibility project within a leading retail organization.

  • A collaborative and supportive work environment that values innovation and initiative.

  • Working with the latest technologies that exist today.

How You’ll Succeed: 

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. 

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Temporary (Fixed Term)

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.