Product Manager, Digital Health

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

Product Manager

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

The Impact You'll Make:

As a Product Manager on our Digital Health team, you’ll be supporting our Shoppers Drug Mart business, and responsible for introducing key features to enhance/simplify medication management and drive digital health engagement. Works closely with SDM Health and Pharmacy teams to develop seamless integrations between the digital and in-store experience. Using data daily to uncover meaningful insights that inform your experimentation strategy and ultimately, your product roadmap.

What you’ll do

• Develop a deep understanding of our business, customers, customer journeys, competition, and technology.
• Help shape our roadmap, taking into consideration customer problems, business strategy, and organizational dependencies.
• Lead projects, from evaluation, through scoping and execution, to launch
• Ownership of the backlog, including story creation, prioritization, and execution of all product management deliverables to support it.
• Use data to inform your decisions. Run A/B tests to validate hypotheses and define critical metrics to measure success. You will track and share results with the team, to help everyone gain a deeper understanding.
• Daily collaboration with partners across technology, product design, business, marketing, customer service, analytics, and operations to define solutions, and deliver results.
• Work with other business units to deliver organizational initiatives related to things like PC Optimum, and PC ID.
• Contribute in Weekly & Monthly business reviews, reporting on roadmap progress and product KPIs; and managing expectations.

Does this sound like you?

• Bachelor’s degree in engineering, computer science, math, or an equivalent.
• Solid understanding of agile, with 4+ years digital product management experience.
• Experience in pharmacy, health, or related fields preferred
• Clear communicator, love collaborating and ability to explain technical needs to a non-technical audience and vice-versa.
• Can easily establish relationships and have experience within large cross functional teams working to solve complex problems and build products for millions of users (both internal and external).
• You are always working towards the big picture, but also mindful of the finer details.
• An agile approach to product management, but pragmatic about its application.
• Top priorities are to deliver value to customers and measure results.
• Strong quantitative reasoning, data-driven, and able to apply key metrics for decision-making.
• You look hard problems in the eye and enjoy the thrill of figuring out how to solve them.

How You’ll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

How You’ll Succeed: 

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. 

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Type of Role:

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.