Product Designer

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Loblaw Advance™ (https://www.loblawadvance.ca/) drives brands forward. We are unlocking Loblaw’s exclusive purchase pattern data, customer intelligence, and millions of daily connections with shoppers to drive growth for our business partners.

Backed by both the country’s leading grocery and pharma retailer, and the nation’s leading loyalty program, PC Optimum™, we have a unique set of assets to help consumer brands reach customers and grow their retail business more effectively. Our dynamic team bridges loyalty, media, product, analytics, insights and strategy disciplines for integrated planning that empowers our own brands and those of our partners to reach Canadian customers at the right time, in the right way.

The Impact You'll Make

Loblaw Advance Design Team designs and optimizes cutting-edge in-house Ad Tech (retail media, demand-side, audience platforms) and oversees various forms of sponsored advertisements (onsite, offsite, social, and in-store) across Loblaw's digital properties and beyond. As a Product Designer on Loblaw Advance, you'll be instrumental in shaping our new omnichannel advertising platform, partnering with cross-functional teams to deliver impactful user experiences. You'll join a collaborative team of four other designers, reporting to the Design Director, contributing to the business's strategic success.

What you’ll do

• Problem Discovery, Definition & Goal Setting: You’ll collaborate with your team to ensure that problems, initiatives, and outcomes are well-defined and documented based on objective data. You’ll help facilitate discovery sessions and workshops that align your team around clearly defined problem statements and goals. 
• Interaction Design: You know when and why to apply interaction design processes to achieve the right outcomes with your team. Your focus will be in the interplay between words, visuals, space, time, and behaviours of digital user interfaces. Your work product will include journey maps, service blueprints, information architecture, user flows, and wireframes. 
• Art Direction & Visual Design: You’ll design the high-fidelity interfaces that we build. You understand how to convey visual personality, tone, look and feel, and the flourish that is appropriate to your product. 
• Design Systems Thinking: You’ll ensure that design solutions utilize and further the team's design system, and leverage or iterate on existing patterns whenever possible. You’ll identify undefined or inconsistent patterns and propose scalable solutions. You’ll encourage and facilitate the shared naming of elements across design and development on the team. 
• Design Research, Validation & Iteration: You’ll contribute to and lead user and market research activities and synthesize their results. You’ll leverage a range of mixed methods tools from generative to evaluative, experimentation, and in-market performance to improve your work. You’ll track the performance of your work post-launch and continue to optimize based on data. 
• Inclusive Design: You’ll help ensure that our digital products can be experienced by everyone, reflecting the diversity of the communities we serve. You have an applied understanding of AODA design requirements and can apply knowledge of inclusive design ‘grey areas’ that may not be legal requirements but improve our digital products for everyone. 

Does this sound like you?

• The Candid Collaborator: You provide clear and direct feedback regularly, which benefits your partners and team members. You're comfortable with being uncomfortable, and approach difficult situations with optimism. You care personally, challenge directly, and communicate with candor and courage.
• The Critical Thinker: You ask questions to clarify ambiguous problems and listen actively in order to understand opportunities to improve experiences and processes.
• Collaborative: We are all building tools that ladder or nest into one another. Being able to take design cues from others’ patterns and explorations is critical.
• Design Data-Heavy Screens: You can take a page of tables and metrics and make it into an easy-to-scan dashboard that tells the story of a products performance. You can balance UX and UI to make it beautiful.
• Pivot Easily: We’ve been building a lot of new things, and with that come changing timelines, requirements, ideas and mandates. We support each other to take it in stride.

Your qualifications should include:

• 2+ years of Product Design (UX/UI) experience in cross-functional teams.
• Experience launching complex B2B SaaS products (ideally in ad tech, marketing automation, or enterprise software) and/or impactful consumer-facing experiences is considered a nice to have. 

A portfolio with recent case studies that demonstrate…

• Beautiful, accessible, scalable digital experiences that you have shipped.
• High complexity data visualizations, dashboards or similar.
• Your approaches to problem framing and solutioning while balancing user needs, stakeholder needs and technical constraints.
• Your experience working in a cross-functional team in an agile environment working closely with Product, Tech and Design peers.
• Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.
• How you have contributed to the design practice and/or team culture at an organization. 

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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