Pizza & Bread Manager

Overview

To be responsible for the effective operation of the Pane Fresco Pizza & Bread Department by maximizing sales and gross profit, ensuring sales’ goals and budgets are met and providing customers with the best quality foods, ensuring courteous, timely customer service.

passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

·         Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

·         To oversee the effective ordering, production, merchandising of all pizza and bread products and ensure attractive displays to maintain and increase sales;

·         To plan daily production sheets to ensure variety in pizza and bread products, and effectively prioritize  and organize all production and department functions;

·         To effectively control inventory through pricing and signage of pizza and bread products to achieve company goals and budget so as to maximize sales, profits and shrink targets;

·         To schedule, direct, supervise and discipline department staff and train all new employees;

·         To be responsible for the opening and/or closing functions of the department;

·         To ensure the maintenance of equipment and the safety and sanitation of the production and back room areas, as per Company Policy;

·         To ensure compliance with the company food safety standards, regulations and audits;

·         To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times;

·         To interpret and administer Company policy and ensure compliance with the Collective Agreement;

·         To perform other duties, as required.

The Ideal Candidate Would Possess:

·         Exceptional customer service skills

·         The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with a minimum of 3 years’ management experience in either a restaurant or fast food operation;

·         Previous managerial experience and knowledge of production schedules is a definite asset;

·         Food Handlers Certification would be an asset;

·         Flexibility to work a variety of hours which include days, evening, nights, and weekends;

·         Ability to work under pressure in a fast-paced environment;

·        Must possess excellent organization, communication and interpersonal skills.

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.  ​
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
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NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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