Manager, Strategic Insights
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Are you at the top of your game and hungry to drive more impact? Bring your expertise and knowledge to Canada’s largest retailer. We are looking for an innovative, passionate, strategic and collaborative team member to join the Strategic Insights team. If you are looking to join a company that offers growth opportunities, excellent leadership, ongoing training, and impacts the lives of millions of Canadians every day – this is the role you’ve been waiting for!
At Loblaw, we know that Canadians expect the best from us. Whether that means building the best, most innovative shopping experiences, or delivering products and services that will impact people's lives across the country, we’re up for the challenge.
The Insights Team is a team of future-focused strategic partners who collaborate with leaders across the Enterprise to define and measure business strategies founded on human insight. To achieve these goals, we are looking for a talented and driven individual who is an expert at research methodologies and has a knack of turning research into effective insights to drive strategy, solve challenging problems, and make a significant and lasting impact on the lives of Canadians.
About this Role
As a Manager on the Strategic Insights team, you will own and drive key initiatives by working with stakeholders from across Loblaw Companies to solve complex business problems, using a human-centric approach. You will leverage internal data, brand health metrics, quantitative and qualitative research methodologies and syndicated research to help develop and deliver deep and actionable insights. You will lead the presentations for your projects that enable stakeholders to create and implement human-centered strategies based on your insights. You will have the opportunity to work on challenges from across industries such as banking, loyalty, CPG, retail, eCommerce, and more!
This role would report to the Director, Strategic Insights in the Marketing and Brands Enablement team at LCL.
What You’ll Do
Collaborate with different teams from across the business to interpret business problems into research inquiries and execute strategic projects
Work with research partners to execute best in class consumer research
Unite disparate, often complex sources of customer information and transform them into clear and actionable insights.
Have a strong strategic mindset and design thinking to inform problem-solving.
Have a strong understanding of Brand Health methodologies and data interpretation.
Create powerful and visually strong reports that allow you to tell a story through data, and drive action
Proactively identify future-focused business opportunities based on industry trends and customer research
Explore the use of innovative research methods to deliver more meaningful, actionable information and recommendations to the business
Present your findings to colleagues across all levels of the organization
How You’ll Do It
Excellent communicator with experience in developing and presenting novel insights to stakeholders/clients, using advanced storytelling skills
Strong leadership skills along with being an effective team player with the ability to build and maintain cross functional relationships
In-depth understanding of quantitative and qualitative research methods
Sound knowledge and exposure to brand and marketing strategy to drive strategic solutions from data and insights
Ability to analyze complex datasets and managing first and third-party research and tools
Excellent project management, organization, and analytical skills
Willingness to learn, ask questions, make decisions and adapt to ambiguous environments
Role Requirements
Minimum 5 years of experience in research industry, within agencies or marketing companies
Minimum of a bachelor’s degree, preferably in human sciences like Psychology, Sociology and others.
Demonstrated ability to work independently on and take ownership of projects.
Ability to thrive in a fast paced, challenging and constantly changing work environment and deal with ambiguity.
Excellence in communication skills and a talent in telling stories through data.
Excellence in collaboration across multiple teams in the organization.
Strength in project management, time management and organizing teams towards a common goal.
Is solution oriented, driving actions towards effective outcomes.
Experience with retail industry an asset.
Experience with brand health methodology an asset.
Experience with brand strategy an asset.
The primary office for this role will be the Loblaw office in Brampton and the company follows a 4-day work-from-office, with 1 day work-from-home policy.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
What You’d Be Happy to Know
Loblaw is an equal opportunity employer, and we consider qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.
Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust, and make connections.
If this opportunity interests you, apply today!
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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