Marketing

Head of Production

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Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

About Loblaw

At Loblaw Agency, we expertly translate our customers’ needs into real, engaging work that speaks to Canadians and drives brand love. Join our team and come dream up original creative for some of Canada’s most loved and trusted brands!

Loblaw is Canada's food and pharmacy leader, and the nation's largest retailer. Loblaw provides Canadians with grocery, pharmacy, health and beauty, apparel, general merchandise, financial services and wireless mobile products and services. With more than 2,400 corporate, franchised and Associate-owned locations, Loblaw, its franchisees and Associate-owners employ approximately 200,000 full- and part-time employees, making it one of Canada's largest private sector employers.

Loblaw's purpose – Live Life Well® – puts first the needs and well-being of Canadians who make one billion transactions annually in the company's stores. Loblaw is positioned to meet and exceed those needs in many ways: convenient locations; more than 1,050 grocery stores that span the value spectrum from discount to specialty; full-service pharmacies at nearly 1,400 Shoppers Drug Mart® and Pharmaprix® locations and close to 500 Loblaw locations; PC Financial® services; affordable Joe Fresh® fashion and family apparel; and three of Canada's top-consumer brands in Life Brand, no name® and President's Choice.

About the Role

We are currently looking for a Head of Production to join Marketing and Brands, reporting to the VP, Loblaw Agency. This will be an integral role at Loblaw Companies Ltd. as we evolve our in-house agency.  This position will be responsible for building and managing a team of Producers to ensure top quality production across all disciplines: video, print, digital, and experiential.  They will also have oversight of production artists and editors and digital production.

With a depth of experience in marketing production, they will be prepared to impact budgets, timelines, quality of work, and approach to production at scale for the organization.  The ideal candidate will have a thirst for evolution, be on top of trends, and knowledge of best practices to ensure all content is delivered to high quality standards.

Brands supported include Loblaws, Zehrs, Real Canadian Superstore, nofrills, Shoppers Drug Mart, President’s Choice and no name.

Responsibilities

  • Assess production needs to allocate relevant Producers and production teams to each project
  • Responsible for monitoring production tools and workflows, especially as they pertain to multi-site locations
  • Staff, mentor and maintain top Production talent across identified Disciplines
  • Ensure projects and teams work in unison to meet deadlines
  • Ability to maintain the “Bigger Picture” while staying in the project details to be able to support and guide as required
  • Allocate staff to projects and be accountable for successful onboarding, staffing, and delivery
  • Enhance the overall production standards across all disciplines
  • Oversee the scope, workflow, project estimates, and budget of all projects
  • Manage and guide larger scale productions when issues arise drawing on depth of knowledge and expertise to push projects ahead
  • Ensure the use of effective processes across the department and align to Loblaw processes and compliance
  • Regular meeting cadence with Executive Creative Director to understand upcoming needs and potential production gaps
  • Ensure expert knowledge and production resources are kept up to date
  • Ensure that quality and consistency is felt across all deliverables regardless of internal or external talent
  • Foster strong relationships across all partner agencies
  • Push for top quality, timeline and budget realities to ensure marketing budget is pushed as far as reasonable in the production space
  • Act as the liaison between agencies and creative teams as required to ensure the vision comes to life as imagined in budget + timeline

Qualifications:

  • 10+ years of relevant experience
  • Strong leadership experience in managing and mentoring teams across diverse projects
  • Understanding of brand management, customer experience methodology, marketing,
  • Effective time management skills
  • Calm under pressure, resourceful and a creative problem solver, used to working under strict deadlines
  • Understanding financials and ability to manage a budget
  • Exceptional verbal & written communication and presentation skills
  • Bachelor’s Degree

How You’ll Succeed

At Loblaw, we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.