Front End Supervisor

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.  Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Sure! Here's a sample job description for a Front End Supervisor — feel free to tweak it based on your company's specific needs or industry (like retail, grocery, hospitality, etc.).

Job Title: Front End Supervisor

Location: [1530 Albion Rd Etobicoke Ontario]
Job Type: Full-Time / Part-Time
Reports To: Store Manager / Operations Manager

Job Summary:

We are seeking a highly motivated and organized Front End Supervisor to oversee daily front-end operations, lead cashier and customer service teams, and ensure exceptional customer experiences. The ideal candidate will have strong leadership skills, excellent communication, and a passion for delivering top-notch service.

Key Responsibilities:

• Supervise and support front-end team members including cashiers, customer service reps, and baggers

• Ensure smooth and efficient customer checkout experiences

• Train, coach, and evaluate front-end employees on performance and customer service

• Monitor registers for accuracy and proper cash handling procedures

• Resolve customer issues promptly and professionally

• Manage scheduling and shift coverage for front-end staff

• Assist with opening/closing procedures and daily cash reconciliation

• Maintain cleanliness and organization of the front end area

• Uphold company policies, safety guidelines, and operational standards

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred

• 1–3 years of supervisory or leadership experience in a retail or customer service environment

• Strong communication and problem-solving skills

• Ability to multitask and prioritize in a fast-paced setting

• Proficient in POS systems and basic computer applications

• Flexible availability including evenings, weekends, and holidays

What We Offer:

• Competitive pay

• Health, dental, and vision benefits

• Paid time off and holiday pay

• Career growth opportunities

• A supportive and team-oriented work environment

To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.    

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

#EN