Director, HR - Supply Chain Distribution Operations
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
The HR Director, Supply Chain Distribution Operations Eastern Canada plays a pivotal role in shaping the people strategy for one of Canada's most complex and innovative logistics networks. Reporting directly to the Sr. Director, HR, this high-impact position leads a team of 15 HR professionals (including 5 Senior HRBPs/HRBP direct reports) and partners closely with the VP of Distribution Operations for Eastern Canada. With oversight spanning 12 distribution centres from Ontario to Newfoundland, this role is integral to driving workforce strategies that support over 3000 colleagues.
This position will influence organizational culture, inclusion initiatives, engagement strategies, talent development programs, and overall operational effectiveness. As part of Loblaw's dynamic Supply Chain organization - recognized as one of Canada's most advanced logistics ecosystems - this leader will help deliver quality, freshness, and value to millions of Canadians daily while ensuring our people remain at the heart of every success.
Join us in this critical leadership role where innovation meets execution, and where you’ll have the opportunity to drive meaningful change in Canada’s largest retailer and business.
Please note Loblaw's Return to Office Policy, is 4 days in the office
What You'll Do:
As an experienced HR leader with a passion for driving results and fostering an inclusive culture, you will:
Lead People Strategy at Scale: Develop and implement comprehensive people strategies aligned with business objectives that impact thousands of employees across a geographically dispersed network and more broadly across the Supply Chain enterprise.
Inspire High-Performing Teams: Build a culture of excellence by recruiting top talent, providing mentorship, fostering collaboration, promoting accountability, and executing robust succession plans.
Act as a Strategic Advisor: Partner with senior leaders, including the VP of Distribution Operations, to provide expert counsel on workforce planning, organizational design, and talent optimization.
Champion Culture & Inclusion: Inform diversity, equity, and inclusion (DEI) initiatives to ensure a workplace where every employee feels valued and empowered to contribute their best.
Drive Employee Engagement: Lead resources to analyze engagement data to identify trends; develop targeted action plans to address challenges while amplifying strengths; create opportunities for ongoing dialogue across all levels.
Optimize Organizational Design: Assess current structures against future business needs; recommend adjustments that improve agility while maintaining operational excellence at scale.
Oversee Talent Management Programs: Shape end-to-end talent lifecycle processes, from onboarding through leadership development, ensuring alignment with both short-term goals and long-term growth strategies.
Influence Data-Informed Decisions: Leverage analytics tools and key performance indicators (KPIs) to measure workforce effectiveness; use insights to influence decision-making across leadership teams.
Navigate Labour Relations Complexity: Partner with the Sr. Director of Labour Relations to provide thought leadership in managing unionized environments; maintaining positive labour-management relations.
Spearhead Change Management Initiatives: Lead large-scale transformations that align people strategy with evolving business priorities; minimize disruption through clear communication and structured processes.
Ensure Regulatory Compliance: Stay ahead of employment legislation changes across multiple provinces; ensure policies consistently meet or exceed legal requirements.
Collaborate cross-functionally with two other Directors of HR, and HR leaders nationwide, to share best practices and align regional efforts with national priorities.
What You'll Need:
To excel in this influential role within Loblaw’s Supply Chain organization:
A post-secondary degree or equivalent experience; CHRP designation or a postgraduate degree in HR or Organizational Behavior is strongly preferred.
A minimum of 7+ years’ progressive leadership experience in Human Resources with demonstrated success as a strategic partner at senior levels.
Proven expertise developing employee relations strategies within unionized environments
Experience in supply chain/logistics operations or comparable industries such as retail or manufacturing is highly desirable.
Exceptional ability to manage ambiguity and lead through complexity while making timely decisions under pressure.
Strong analytical acumen combined with excellent problem-solving skills; ability to derive insights from data to inform strategic decisions.
Outstanding interpersonal skills paired with exceptional written and verbal communication abilities - capable of influencing stakeholders at all levels.
A proactive mindset focused on delivering innovative solutions that address evolving business needs while staying grounded in operational realities.
Digital literacy proficiency for producing reports/presentations using modern tools; comfort interpreting data insights aligned with KPIs.
Why Join Loblaw and this team?
Loblaw’s Supply Chain sets the benchmark for operational excellence in Canada. Supporting over 2,500 retail locations nationwide through cutting-edge logistics powered by advanced analytics and automation technologies, we operate at unparalleled scale. This isn’t just about moving products, it’s about creating impact: connecting communities coast-to-coast through reliable service delivery.
As Director of HR - Supply Chain Distribution Operations for Eastern Canada, your leadership will directly shape how we recruit top talent into our ecosystem; inspire teams distributed across geographies; embed cultural values into daily operations; develop future leaders who thrive amidst complexity; optimize processes so they work smarter - not harder - and ultimately ensure our people are empowered contributors toward Loblaw’s ambitious vision.
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our organizational Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you’re ready to make your mark at the intersection where human capital meets operational excellence… join us today!
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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