Digital Merchandiser, PC Express

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

At Loblaw Digital, we know our customers expect the best. Whether it's building the best online shopping experiences or designing an app that impacts lives across the country, we're up for the challenge. Loblaw Digital builds and operates the online businesses of Canada's largest and most successful retailer. Based in downtown Toronto, our team is entrepreneurial, fast-paced, and collaborative. We're transforming how Canadians shop by creating leading eCommerce experiences in online grocery, beauty, pharmacy, loyalty, and apparel – and we're just getting started! We're looking for talented, passionate individuals who want to collaborate, solve challenging problems, and make a lasting impact on Canadians

We are looking for a talented Digital Merchandiser for Online Grocery to join our Digital Shopping Experience Team, which is responsible for sales, conversion, and the online store experience. You will be responsible for product enrichment processes and data issue resolution with the goal to maintain accurate and complete product information online.

Responsibilities Include: 

• Respond to, triage, and resolve master data and other product-related issues that impact product information on-site; identify root causes and escalate issues to the appropriate owner (internal and external) in a timely manner
• Create/maintain reporting on product information and data issue resolution
• Enriching and updating new and existing products with product information
• Work collaboratively with cross functional teams including Photography, Operations, and Merchandising, Omni-channel, and tech teams
• Build relationships with external vendors to source timely and accurate product information and to ensure adherence to enrichment process, and content guidelines and standards
• Identify and execute process improvement and optimization opportunities

Job Qualifications

• 2+ years of experience in Retail or eCommerce  
• Experience working with MS Excel
• Proficient with SAP
• Strong communication and relationship-building skills 
• Strong analytical skills and experience working with large volumes of data 
• Excellent organizational and prioritization skills, with strong attention to detail  
• Excellent problem solving and critical thinking skills
• Strong desire and a proven aptitude for continuous learning 
• Ability to self-organize multiple tasks well and to complete them within SLA

How You’ll Succeed: 

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. 

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Type of Role:

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.